Plans & pricing
Empower your teams
Help your teams accomplish more, faster with simple file sharing, real-time coauthoring, and online meetings—all accessible anywhere.
Tailor your services
Get exactly the services you want. Combine Office 365 with your existing investments and mix and match services for different users.
Gain IT control
Reduce your IT overhead and hassles while staying in control. Move to the cloud on your terms, manage easily, and automate tasks.
Office 365 Enterprise E1 includes:
All Office 365 for business plans include:
Office 365 customer success service
|Microsoft FastTrack for Office 365
Microsoft FastTrack for Office 365 is our customer success service designed to help you move to Office 365 smoothly and with confidence, and realize business value faster.
Discover what’s possible, plan for successful rollouts, and enable new users and capabilities at your own pace. Access best practices, tools, resources, and experts committed to make your experience with Office 365 a success.
FastTrack resources and services are included with Office 365 Enterprise E1 for customers with at least 50 seats.
Frequently asked questions
Q: Will Office 365 Enterprise E1 work with my copy of Office?
A: Office 365 Enterprise E1 works best with the new Office, Office 2013, and Office 2011 for Mac. Previous versions of Office, such as Office 2010 and Office 2007, may work with Office 365 with reduced functionality. You do not need a desktop version of Office to use Enterprise E1. However, you will receive a much richer experience and be able to work offline if you do connect a desktop version of Office to the Office 365 services.
Q: What forms of payment can I use?
A: You can pay with all major credit cards, and your subscription amount will appear on your credit card statement. You also have the option to receive an invoice and, depending on your choice of services, you will be billed monthly or annually. You receive an email message when your invoice is ready to be viewed and, if a purchase order (PO) number is entered when you buy your subscription, that number is included in your invoice.
Q: What payment options are available? Can I pay monthly or annually?
A: Annual commitment payment is available for Office 365 Enterprise plans. With annual commitment, you sign up for a one-year subscription, but you can choose to pay month to month or pay for the entire year at the time you sign up.
Q: Do you offer volume discounts to businesses?
A: Yes, discounts are available for Office 365 enterprise agreement customers (typically 250+ licenses) who want to purchase through volume licensing. A Microsoft expert can help you explore the purchasing options for large enterprises and help you determine which is best for you. Learn more about volume licensing. Find a Microsoft expert.
Q: Can I cancel my subscription at any time?
A: You can cancel your subscription at any time. For annual commitment subscriptions, such as Office 365 Enterprise E1, there is a penalty for canceling before the end of your contract. Read the complete Microsoft Online Subscription Agreement.
Q: What happens to my data if I cancel my subscription?
A: Your data is yours. If you decide to cancel your Office 365 subscription, you can download your data—for example, your email and documents on team sites—and save it to another location. You should save your data before you cancel. After you cancel your subscription, data associated with your Office 365 account will be available to your administrator(s) in a limited function account for 90 days.
Q: Can I switch to other Office 365 plans?
Yes. If you need to upgrade, you can transition your account to a different plan. For example, you can upgrade from an Office 365 Business plan to an Office 365 Enterprise plan.
In most cases, you can use the Switch plans wizard in your Admin center to upgrade your plan. If your subscription has more than 300 users or if you used a prepaid card to purchase your plan, the Switch plans wizard is not available. Plans that are not eligible for the Switch plans wizard can be upgraded manually. Learn more about upgrading Office 365 plans.
NOTE: When you upgrade your account, your domain name is transferred to your new account, whether you brought your own domain name to the Office 365 account or you set up a domain name with Office 365.
Q: Can I mix and match different Office 365 plans?
A: Yes, you can mix and match Office 365 plans. Please note that there are some license limitations at the plan level. The Office 365 Business, Business Essentials, and Business Premium plans each have a limit of 300 users, while the Enterprise plans are for an unlimited number of users. For example, you can purchase 300 Business Premium seats, 300 Business Essentials seats, and 500 Enterprise E3 seats on a single tenant.
Q: I will need extra help setting up Office 365. Who can help?
A: Microsoft experts are trained IT and development companies that can help you move to Office 365 or develop custom solutions for your business.
Q: What if I already own a domain name?
A: You can add the domain name you own to Office 365 to create domain-based email addresses.
Q: What is Microsoft FastTrack?
A: Microsoft FastTrack for Office 365 is the customer success service that helps you move to Office 365, smoothly and with confidence, and deliver business value faster.
The FastTrack Center is a team of hundreds of engineers around the globe, committed to providing IT professionals and partners with a successful Office 365 experience.
Our FastTrack Engineers will provide you with remote and personalized assistance to help you prepare your technical environment and ensure a smooth onboarding and migration experience.
The FastTrack Center will contact eligible customers within 30 days of purchasing Office 365. FastTrack resources and services are included in Office 365 for customers with at least 50 seats of Office 365 Business and Enterprise plans, as well as paid Government, Kiosk, and Nonprofit plans.